Delivery Lead

Shoreditch, London

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Our team

We are a small group of delivery professionals who are passionate about delivering successful projects and products for our clients. Well versed in a variety of methodologies and frameworks - from PMI and Prince 2 to Agile and Kanban - we pride ourselves in being flexible and choosing the right approach to projects based on their requirements (rather than defaulting to one).

We are also ardent learners, continuously honing our skills, tools and techniques to ensure we as individuals and as a delivery team are performing to the best of our ability.

The work

Reason has clients from a range of industries - insurance, fin-tech, education and fashion - with projects mostly focused on digital product development. We provide services at every stage of this process - research and validating the idea, experience and design, development of POCs and MVPs, and finally launching and supporting the live product through iterative improvement. Products range from B2C (i.e., B2B (i.e. Levi’s) and SaaS tools (i.e. Symphony) - hence the work is always varied, interesting and challenging.

The role

We are excited to meet candidates who share our passion for all things project and product delivery related. Below are the areas in which the delivery team works, and the skills we are looking for in each one. This is an influential role in the organisation.

Consultation & supporting new business

Working with the wider Senior Management Team (SMT) and other team members, we are looking for a Delivery Lead who is able to:

  • Consult with clients about new work and briefs

  • Write quality Statements of Work (SoWs), Change Orders (CRs) and other forms of project documentation

  • Work with the team to properly plan out, resource and cost projects

Project Management, Governance and Control

All projects at Reason - regardless of methodology - adhere to a set of common standard practices. It is expected that all Delivery Managers are proficient in the following:

  • Budget and Financial Management - reconciling estimates, actuals, forecasts, reporting on revenue recognition, invoicing

  • Risk Management and the ability to report objectively and accurately on project health

  • Able to facilitate roadmapping and estimation for the production of a “first backlog” or schedule of work.

  • Resource Management; ensuring the correct resources are booked, in line with timings and the budget

  • Stakeholder management and the ability to consult with clients, manage expectations and when necessary, have difficult, diplomatic conversations

  • Facilitating retros / lessons learned sessions and ensuring learnings are applied

Teamwork & Facilitation

In partnership with the heads of department, we expect Delivery Leads to be actively involved in managing and motivating the project team to promote exceptional teamwork and performance. This includes developing meaningful relationships with other project stakeholders - clients, 3rd parties - encouraging alignment, and ensuring impediments are removed and excellence is nurtured.

Management fundamentals

As a senior manager, the successful candidates be exhibit the following:

  • Ambassador for the value of delivery & better ways of working.

  • Excellent presentation & communication skills

  • Domain knowledge including a technical understanding of web technologies and the product/software development life cycle

  • Proven experience of delivering projects valued circa £500k+

  • Exceptional organisational skills & a detail orientated nature

  • Good knowledge of spreadsheets and industry standard project and product management tools

  • Brilliant communication skills and the ability to tailor your message to suit your audience’s needs

  • Experience understanding and navigating cultural and organisational challenges

Nice to have

  • Experience in the GDS framework
  • Kanban certification

If you think you match the above description, we would love to hear from you.

Want to apply?

Email with a short cover letter and your CV...